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Document Hierarchy in Quality Management System

The above diagram explains the principles of documentation for ISO 9001 quality management system.

In a situation where a company running different projects, a similar quality system of each project shall duplicates a corporate system. However project documentation is more specific to the work we are doing and written based on client's requirements.

For Quality Management System, Level 1 would consist of a Quality Policy set by top management and signed by the highest authority and a Quality Manual that outline the structure of your company's quality system. The common term for documents at Level 2 is standard operation procedures (SOP) such as Purchasing, Human Resource, Training, Commercial, Budget , Internal Audit procedure, Training procedure, Inspection and Testing procedure etc. Level 3 would be checklist for inspection and testing, filing index, Training evaluation forms etc.

All of the above documents whether internal or of external origins have to be controlled and comply to your Document Control procedure requirements.